Fusion

Outsourcing.Inside.

An outside team and custom AI,
built around yours.

Fusion is a digital marketing and technology team for organisations and agencies. We plan and run content, SEO and campaigns, and we build, host and look after the websites, AI tools and integrations behind them. We take the time to understand your people, priorities and systems, so what we deliver fits how you already work.

Your digital team, without the hiring

Many organisations have outgrown a one- or two-person comms team but can't justify building a bigger one. We fill that gap.

We work alongside your communications staff, or take on the digital work where there isn't anyone to do it. We keep to your voice, priorities and sign-off process.

We plan and run the marketing and look after the technology behind it, so both pull in the same direction.

  • Content and campaigns

    Planning, writing, email, social and reporting.

  • SEO

    Technical, on-page and content.

  • Websites and integrations

    Builds, redesigns, migrations and connected systems.

  • Applied AI and ongoing care

    Practical tools, hosting, updates and support.

Your AI. Built around your team.

Practical AI tools, all delivered in your own branding, customised to your workflows and existing systems. We set them up and look after them, so your team spends less time on routine work and more on the work that matters.

SECOND BRAIN

A second brain for your team

Bring together knowledge from Vault with decisions, meeting notes and ongoing work. Keep track of what was agreed, why it matters and what needs to happen next, across the tools your team already uses.

VAULT

Find what your organisation already knows

Search your policies, reports and past work in plain English, from the systems your team already uses. Get answers that point back to the source document.

DESK

Answer enquiries, day or night

Respond to supporters, members or customers across your website, email and WhatsApp, in your voice and using your own information. Anything sensitive or complex goes straight to your team.

LOOP

Take the busywork out of processes

Connect your existing tools and automate routine tasks around your workflows, with your approval steps built in.

RECAP

Meetings that write their own notes

Produce transcripts, summaries and action points on your own laptop, in the format your team needs, then pass them into your existing tools.

PULSE

Content for every audience

Adapt campaigns and content for different audiences and languages, keeping your brand and tone of voice consistent. Then test which versions work best.

What we’re exploring next

Potential additions to the range. These are in development and are not currently available.

  • Voice: Answer calls, book appointments and pass enquiries to your team.
  • Hunt: Research potential customers and prepare outreach for human approval.
  • Books: Help with receipt capture, categorisation and reconciliation.
  • People: Support recruitment administration and interview scheduling.
  • Shield: Help identify phishing and monitor security threats.

Open to the world.

Websites and systems need care once they're live. We can host what we build, keep software up to date, watch for problems, stay on top of security and keep integrations working as the tools around them change.

Ongoing care can sit within a flat monthly arrangement, with a lead contact who understands your wider work. Where a defined project suits better, we'll agree that instead.

When something needs attention, you'll be talking to someone who already knows the system.